Small Business Support


Advantages of using an external resource

Benefits of an External Assistant

Collectively, our team have worked in both the Government and private corporate sectors in senior business administrative roles and are extensively skilled in all aspects of business management from accounts management (invoicing and collecting overdues), marketing (including web design and management and social media marketing), customer mailing list development (and promotional mail-outs), Tender/Bid writing - in fact, any service that frees you up to focus on your core activities and do what you do best.

Value for Money

Think about the time you need to spend managing the back-end of your business and how this not only costs you valuable time in meeting your core business commitments, but also can impact on your energy levels in your daily activities. It makes financial sense to have a trusted external resource that takes away this pressure and importantly, is as focussed on your business success as you are. There is no requirement for a set number of hours per week/per month - you only pay for the services you need when you need them at an agreed hourly rate that meets your budget.

Confidentiality Assured

We value our clients' business and personal reputations and maintain total confidentiality at all times. Essentially, we are your outsourced service provider without the overheads associated with in-house staff. We are probably more discrete in dealing with your customers than internal employees would be and have a total understanding of maintaining business and customer confidentiality. What's more, if required, we can provide a formal 'Confidentiality Agreement/Non-Disclosure Statement'.



  1. ACCOUNTS MANAGEMENT – Invoicing and collection of overdues | Creditor/Debtor Reports | Cash Flow/Reconciliation Reports.
  2. DATABASE Development/Management – including customer information | Purchasing Information | Supplier/Vendor Information | Mailing Lists.
  3. DOCUMENT DEVELOPMENT – including general communications | Tender & Bid submissions | Spread-Sheets.
  4.  RECRUITMENT – including Advertising Positions | Screening Applicants | Validating Credentials | Initial Interviews before shortlisting for your approval.


  1. WEBSITE DEVELOPMENT | WEBSITE MAINTENANCE – An online presence is vital to attracting new business and keeping your existing customers up to date on your services – we are highly skilled in developing audience engaging websites.
  2. SOCIAL MEDIA MARKETING – Particularly beneficial in engaging your local community (and beyond) with up-to-date information on your services.
  3. PROMOTIONAL MATERIAL – Business Cards, Brochures, Flyers, eMail Newsletters, Business and Vehicle Signage.

Frontline Customer Service

  1. PHONE MANAGEMENT – missed or unanswered calls could be costing you business – we’ll provide a professional answering service for you as and when needed including seven (7) days/week.
  2. APPOINTMENT SCHEDULING/DIARY MANAGEMENT – we will manage your appointments according to your schedules factoring in your advised availability.
  3. PURCHASING – if required we can place your orders with preferred suppliers during their operating hours to ensure you are never out of stocks and also source cost effective suppliers for you.

Contact us for more information

Complete this form and SUBMIT – we’ll then contact you via email to set up a convenient time to discuss your specific requirements in detail.

Alternatively, call us when convenient on our direct business support Hotline 0407 001 158.  Note we operate seven days a week and our best contact times are between 7.00am and 6.00pm however, if these times are inconvenient to you, we can set up a time that is more suitable.

Professional LinkedIn

LinkedIn Profile Writing

Despite your experience and credentials, every time you apply for a position, hiring organisations will check out your online presence – a professional online presence is vital to moving your career forward and attracting interest from hiring organisations, recruiters and head-hunters.  If you don’t have one, or it is poorly presented, this could seriously impact on your potential to achieve interviews.

Job Search Service

Total Resume Service

Our Job Search Service takes the hassle out of online job searching.  We’ll conduct intensive daily job searches for targeted positions and send these to you for consideration.

Job Alert Registration

Resume Writers

Our Job Alert Registration sets you up to receive notifications for your targeted positions from major job sites such as SEEK, CareerOne, LinkedIn, Adzuna, Indeed, Jora, JobActive, EthicalJobs, GlassDoor,  GradConnection.  We not only register for alerts, we also upload your resume where possible.