Frequently Asked Questions

What is the price of your resumes?

We are one of the most affordable professional resume writing services in Australia as we are totally Australian-based.   You can check out our realistic prices on our PRICING page or request a 'Quote for Service' if preferred.

It's important to note that all our resumes include ongoing future edits any time that your circumstances change.  We are one of the only professional resume writing services that offer this service.

How long does the service take?

We are totally focused on our clients achieving interviews and job offers, as such, we aim for 'perfection' on all our documents; resumes, selection criteria applications, and cover letters.

We generally have draft documents prepared within 2 - 4 days from receiving all required information from our clients but can accommodate shorter lead-times aligned to application closing dates dependent upon our workload at the time.

We also work 7-days a week so there is no down-time over weekends which expedites our service.

What if I'm not happy with my professional resume?

Don't worry, you will.  Our business is built on recommendations and referrals from clients we have assisted moving forward in their careers, including into government roles.

Our resume templates are totally Applicant Tracking System (ATS) compliant and incorporate the keywords associated with the positions you are targeting.

If you are not convinced that your professional resume will achieve interviews for you, we offer a full refund, unlike most resume writing services, that will only offer a limited number of revisions.

Are your documents ATS compatible?

All our professional documents are totally Applicant Tracking System (ATS) compliant and incorporate the keywords associated with the positions you are targeting. 

It's important to note also, that Australian ATS programs differ considerably from overseas' systems and most convert WORD and PDF files into raw .txt files which means that content in tables, text-boxes and columns will not be translated effectively.  

Unfortunately, the majority of resume writing services in Australia are overseas' based and therefore the templates they provide (usually 2-column) will not be effectively interpreted.

Do your selection criteria applications include the STAR methodology?

Most applications require responses aligned to the STAR methodology (Situation, Action, Task, Result) even if it is not specified in the position description or position advertisement.

Hiring organisations require 'examples' from your work experience to determine your 'behavioural' actions which provide them with an insight into how you will fit into the organisational culture.

Do you provide the documents in WORD format?

Yes, unlike some resume writing services which will only provide documents in PDF format, and then charge you for any future changes you may require.

All our documents are provided in both WORD and PDF formats and can be edited by yourself whenever required.  Do keep in mind that our professional resumes are inclusive of ongoing edits any time that your circumstances change.

Check out our affordable, realistic pricing here, or get a ‘Quote for Service’.

Contact Total Resume Service