things you might ask
how long does the service take ?
We generally have draft documents back to you for review within 48 – 72 hours, shorter times can often be accommodated where necessary.
Do you use STAR format in selection criteria ?
Generally STAR is always used particularly when ‘demonstrated’ is required, examples must be shown evidencing your capabilities in the specific criteria.
what if I don't like my resume ?
Don’t worry, you will! But if for any reason you don’t, we provide a full money back refund.
Do you do online responses ?
Yes – many organisations now require responses to targeted questions to be inserted directly into online application forms.
What if I need changes to my resume in the future ?
Your resume includes ongoing edits any time that your circumstances change.
I'm not sure i would get an interview - can you advise me ?
Yes, we will always review your potential to achieve an interview for any position you are considering.
what format do you provide documents in ?
All our documents are provided in editable WORD and PDF formats for your convenience.
What's your success rate ?
Extremely high, in fact we have assisted the majority of our clients in obtaining positions in government, academic and health sector roles across Australia.
How does the service work ?
1. Order your service online or contact us
Order your preferred services from the order form below or call our mobile HOTLINE 0407 001 158 or email mail@totalresumeservice.net if you have special requirements.
2. Formal receipt issued
Whether you order directly online from our website, or we issue you with a formal invoice, you will automatically receive a formal receipt and the order immediately comes into our system for processing – there is no need to advise of your order.
3. additional information requested
We’ll contact you (either by phone or email) for any additional information we may require whether it relates to a professional resume or selection criteria application.
4. draft documents are prepared and sent to you for review
When we have received any requested information, we prepare your draft documents and send these to you for review. If you require any changes, we revise your documents and resend to you for final approval.
5. final documents sent in word and pdf formats
Your final (WORD & PDF) documents are emailed to you. What’s more, we always retain your confidential file in our records in the event you either want edits to your resume down the track, or want to submit other applications.
SELECTION CRITERIA APPLICATIONS
Complete Selection Criteria Applications include all elements of the application, i.e.
– Separate Statement of Claims; and
– Separate Cover Letter if required.
PROFESSIONAL RESUMES & SELECTION CRITERIA PACKAGES
These packages include a Professional (ATS optimised) Resume plus complete Selection Criteria applications i.e. all elements of the application – all criteria responses plus a separate cover letter if required. Professional Resumes include ongoing edits any time that your circumstances change.
MULTIPLE SELECTION CRITERIA PACKAGES
These packages can be ‘banked’ for future use when required.
LIMITED PAGE ‘PITCH’ APPLICATIONS
Required by some government departments in lieu of Statement of Claims but addressing the requirements of Position Descriptions or Role Requirements.
HOW TO ORDER
Use your every day ATM Debit or Credit Card to order. Note, we use the secure global STRIPE payment system so we never sight your card. When your payment is processed, you will automatically be issued with a formal receipt and the order immediately comes into our system – there is no need to advise us of your order.
NEED MORE INFORMATION?
If you are unsure what to order, or have any questions, call us on our mobile HOTLINE 0407 001 158 or email mail@totalresumeservice.net
PROFESSIONAL RESUMES
Professional Resumes are fully ATS optimised and are tailored towards your career objectives. They also include ongoing future edits any time that your circumstances change.
PROFESSIONAL RESUMES & COVER LETTER PACKAGES
These packages include a Professional Resume plus Cover Letters tailored towards advertised positions (or generic if required).
MULTIPLE COVER LETTER PACKAGES
These packages can be ‘banked’ for future use when required.
HOW TO ORDER
Use your every day ATM Debit or Credit Card to order. Note, we use the secure global STRIPE payment system so we never sight your card. When your payment is processed, you will automatically be issued with a formal receipt and the order immediately comes into our system – there is no need to advise us of your order.
NEED MORE INFORMATION?
If you are unsure what to order, or have any questions, call us on our HOTLINE 0407 001 158 or email mail@totalresumeservice.net
DID YOU KNOW …
Our Professional Resumes are QUALITY GUARANTEED. What that means is that if you are not completely satisfied with your finished resume, we provide a full refund.
Our Professional Resumes include ONGOING FUTURE EDITS any time that your circumstances change, i.e. change of contact information, referees, new jobs, new qualifications or training.
All our resume templates are totally Applicant Tracking System compliant which means that your resume will always pass through these systems.
Will your resume achieve interviews ?
It’s a fact, that most advertised positions attract upwards of hundreds of applications and therefore hiring organisations usually spend around six (6) seconds making a decision to read more. Your resume must create an immediate impact and that is why the first page is the ‘key’ to achieving interviews. Apart from the content, the overall look and feel of your document also creates an immediate impression – again, hiring organisations perceive your overall professionalism from the quality of the resume document you have submitted.
What we check
TEMPLATE – most ATS convert Word and PDF files into .txt documents and therefore cannot effectively interpret data which is placed in columns, tables or text-boxes. If your resume is not a simple, one column document – it will usually be rejected. NOTE – if your current resume does not fall into this category, you should consider investing in an ATS compliant professional resume now.
KEYWORDS/KEY-PHRASES – ATS algorithms are set up against certain singular words and phrases which are essential to the advertised position. These will be words/phrases which are incorporated into the position advertisement itself and/or the associated formal Position Description and can include (but are not limited to) expertise related to the capabilities of the role, requisite technical skills, and ‘soft skills’ such as communication, teamwork, organisational abilities etc.
FONTS & BULLET-POINTS – most ATS prefer San Serif fonts such as Calibri, Arial, Helvetica, Verdana. Serif fonts such as Times New Roman, Cambria, Bookman can present ‘parsing’ difficulties. Similarly, ATS prefer simple, rounded or dashed bullet-points as other (non-conventional) types can be translated as graphic elements.
POTENTIAL TO ACHIEVE INTERVIEWS – we not only check ATS compliance, but also the document’s potential to achieve interviews and job offers for you based on the content. Your current resume may well be ATS compliant and passed on for human intervention, however, the content itself may not effectively promote your value proposition to hiring organisations.
Our clients say
Nicholas and the team at Total Resume Service offer an elite service to career professionals. Nicholas does a thorough assessment before embarking on creating a cutting edge resume. His research, writing ability and attention to detail shines through. The end result is outstanding. I can recommend Nicholas to anyone seeking career consulting.
David S.
Motivation Consultant
Highly recommend. Excellent and professional service. I did my resume update through TRS. The day I started applying for a role, I started getting calls. Thanks to Nick and his team for their tremendous work on my resume. Very professional and always available to help. I called a number of times and the team was very helpful and kind willing to support. Thank you.
Vikas D.
Project Manager
This is the first time I have ever used a service like this, I have also worked in employment services for over 13 yrs, the team have opened my eyes to how amazing a resume can be and what skills and experience I really have. I feel so much more empowered and confidence now from the support and service they have provided - thank you!
Therese M.
Compliance Manager
I contacted Total Resume Service to assist me with a Key Selection Criteria and updating my resume which had not changed in over 6 years. I was absolutely amazed and blown away on the detail and professionalism in my new resume and key selection criteria when I received it.
Martin K.
Network Security